Disconnect the unit from the OBD2 port fully, then wait a few seconds and firmly reconnect? Then, turn the vehicle ignition on (preferably not in a garage or parking structure, so there is a good view of the sky).
The position should then be expected in 20 minutes.
Email: support@mitrail.com
Telephone: 1-877-702-2294 (9:00am - 5:00pm MST)
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