This usually takes 20-30 minutes to retriangulate your position.
No need to worry if your recently connected GB100 device initially displays our office location in Calgary, AB upon connection. You'll observe that this location will automatically update within 20-30 minutes after connecting it to a vehicle battery.
Please be aware that if your device is connected to a battery, not in a vehicle, it won't triangulate a position. The GB100 device requires ignition sense during its initial charge to determine your position.
Email: support@mitrail.com
Telephone: 1-877-702-2294 (9:00am - 5:00pm MST)
We are a small Canadian team working weekdays 9 AM to 5 PM MST to provide friendly and helpful support. Thank you so much for being patient with us.