Reset PasswordUpdated 3 months ago
Instructions:
- You can change your forgotten password on app.mitrail.com by clicking Reset Password
- You will receive a new temporary password to the email address used for your username
- Use the temporary password from your email to log in, and the system will prompt you to set up a new password
Tips:
- Users need to create a new password. Old passwords will not be accepted when resetting your account password.
- It may take up to 15 minutes for you to receive your password reset email depending on your email service provider.
- If you need any assistance please reach out to [email protected] using the same email address you log in with. We are unable to reset passwords by phone.
Email: [email protected]
Telephone: 1-877-702-2294 (9:00am - 5:00pm MST)
We are a small Canadian team working weekdays 9 AM to 5 PM MST to provide friendly and helpful support. Thank you so much for being patient with us.