What to do if Payment Method will ExpireUpdated 4 months ago
An expired credit card on your miTrail account can lead to service disruptions. To avoid this hassle, update your payment information and consider setting annual reminders to review your account details.
Here's what to expect if your card expires with an active subscription:
miTrail's Got Your Back (a little):
- Grace Period: We know life happens! We offer a short grace period where our system will try to auto-renew your subscription using your updated card info.
- Notifications (Optional): Depending on your settings, you might get an email heads-up about your expiring card. But don't rely on it!
You're in the Driver's Seat:
- Calendar Reminder (Yearly Subscriptions): Set an annual reminder to check your account – easy peasy!
- Account Management: It's on you to keep your subscription info up-to-date, including a valid payment method.
Don't Let Your Service Stall:
- Service Disruption: An expired card can lead to service interruptions or suspension.
- Data Deletion: In extreme cases of non-payment, we may cancel your subscription and delete your data. Yikes!